Service Delivery

1. What is delivered

DoItForMe is a services platform. No physical goods are shipped by DoItForMe, and we do not operate courier or logistics services. What is delivered depends on the listing:

• —Digital work such as documents, presentations, designs, code, research and written material, delivered as files or a link on the task page.
• —In-person campus services such as tutoring, lab help and errands, performed at the time and place agreed between the two students.
• —Campus Market items sold or rented between students, handed over in person on campus. DoItForMe does not ship, pack or transport these items.

2. Delivery timelines

Every task carries a deadline set by the poster when the task is created and accepted by the worker when they take it on. That deadline is the delivery commitment. Turnaround typically ranges from 24 hours for small campus tasks to 6 weeks for larger project contracts.

Because each task is individually scoped and priced, DoItForMe does not publish a single blanket delivery window. The agreed deadline is shown on the task page and in your dashboard at all times.

3. Confirming delivery

When the worker marks the task delivered you are notified by email and in the app, and you have 24 hours to review the work. During that window you can:

• —Approve — payment is released to the worker immediately.
• —Request changes — the review clock is cancelled and restarts when the worker resubmits.
• —Raise a dispute — the payment stays held while our team reviews the evidence.

If you take no action within 24 hours the payment is released automatically, so workers are never left waiting indefinitely on an unread notification.

4. Late or missed delivery

If the agreed deadline passes without a delivery, you are entitled to cancel the task and receive a full refund of the amount paid. Refund conditions, methods and timelines are set out in our Refund & Cancellation Policy.

Payment is held by DoItForMe from the moment you pay and is not released to the worker until the work is delivered and the review window closes — so a missed deadline never leaves you out of pocket.

5. Questions about a delivery

Email doitforme.in@gmail.com or gandhimouriyan1234@gmail.com for escalations, Monday to Saturday, 10:00 to 19:00 IST. We reply to delivery queries within one working day.

DoItForMe is operated by Lakshya Betala and Mouriyan Gandhi, Zinda Sahib Street, Chennai, Tamil Nadu 600001, India. Payments are processed by Razorpay Software Private Limited and settled to the DoItForMe merchant account held by Mouriyan Gandhi.